Feedback – August 2017

August 2017

“Our salesman was so helpful and was extremely knowledgeable about all the cars.  He made the process of buying our car very smooth and enjoyable”.

“Everything was excellent from booking in to collecting the vehicle, many thanks”.

“Staff are brilliant always helpful and polite”.

“I was called as my service was due which meant I had to make no arrangements which is helpful.  I was told when my car would be collected and it was spot on and I was kept updated about the drop off time, no complaints at all”

“A top class service and a very clean car given back at the end”.

“The salesman was extremely helpful throughout our sales experience and I would recommend using Haynes Maidstone. We are return customers due to the level of customer advice received 3 years ago”.

“Smooth transfer.  Friendly and helpful service – willing to help but not pushy.  Nothing too much and didn’t feel rushed”.22

“All fine good experience”.

“Staff were excellent on my arrival, attentive as soon as I walked in the door”.

“Good experience throughout”.

“My Sales Executive was very polite, friendly and helpful.  He was willing to go the extra mile in order to provide us with exceptional customer service and making us feel welcome.  I cannot think of anything that this Ford dealership could improve on; my experience with Haynes was brilliant”.

“Easy booking, timely service, good comms”.

“My Sales Assistant was truly amazing at his work.  I felt so happy, he helped with any issue or questions I raised and I felt very comfortable when I was dealing with him”.

“Our Salesman’s interaction was very professional and friendly throughout”.

“The whole process was really very good.  I cannot think of anything that could be improved”.

“Kept me aware of coming service via e-mail and phone reminder day before much appreciated”.

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