Monthly Archives: June 2014

Feedback – June 2014

 June 2014

“The Sales Executive (and his Sales Manager) conducted the whole sales process extremely well with a great degree of professionalism.  He was a great credit to both Haynes and Ford and I would recommend any friend or colleague to both”.

“It was a pleasure from start to finish.  The staff couldn’t have been more helpful and I love my new Ecoboost Fiesta”.

“This was the very first time I have ever bought a new car.  I was naturally a little apprehensive but the experience was made so easy and fun by my Salesman at the Maidstone branch of Haynes”.

“The dealership was fantastic and I couldn’t fault it”.

“Everything about my experience at Haynes Maidstone was positive and I cannot thank them enough for how everything was done.  A very professional, welcoming and helpful team at Haynes”.

“I was very pleased with the service I received when my car went for its first service.  We asked for a courtesy car which we got with a limited time of waiting and the car was ready when I asked for it to be.  So very happy”.

“Staff very helpful, would recommend to other people”.

“The staff are always cheerful, polite and knowledgeable.  I always feel comfortable as a female going into Haynes, unlike some other garages and this is one of the reasons that I choose a Ford car/Haynes”.

“The Salesman was excellent and dealt with me extremely well as a returning customer”.

“We have purchased 9 new vehicles over the years and find Haynes a very efficient dealer.  More like a very dependable family friend.  We go to Haynes because we will get a friendly face and a fair deal”.

“They always welcome me even after I have the car.  Straight away they ask if I have any problems and they will deal with it there and then.  They also come and pick up the car when due for services and MOTs so makes life easier for me”.

“Overall a very good service.  They even helped to fix a tow bar problem not caused by them but a local trailer and tow bar specialist.  Very happy with the service”.

“Service was excellent from start to finish.  Car was delivered back cleaned and was ready at the time I was told it would be.  Cannot fault the service from Haynes and would definitely recommend and use again”. 

“Everything was excellent.  No complaints as the Salesman was excellent”.

“I think they went the extra mile in customer service. Well done Haynes of Maidstone!”

“The service fitted with my needs and I am happy with the outcome”.