Monthly Archives: March 2016

Feedback – February 2016

February 2016

“The salesman was the best car sales executive I have met in 28 years of buying cars – very attentive, responsive and professional.  I felt he facilitated my buying experience rather than trying too hard to sell me something”.

“Everything was fully explained and my questions asked were fully answered”.

“The salesman was very helpful, polite and answered all my questions honestly.  Due to his excellent help I recommended my son who has now also bought a new car from Haynes”.

“Good deal all round for both parties”.

“I have used Haynes Dealership for my last three car purchases and have always been well satisfied especially with the way I have been treated.  Keep it up”.

“I began looking at a used car but ended up buying a new one.  The Sales Reps in each department went out of their way to spend time with me and were not pushy, which would have certainly put me off.  I felt I was allowed to have a free choice and made very comfortable and welcome at all times.  They were efficient in keeping me posted about the delivery, insurance etc.  Highly recommended”.

“The Sales Executive was brilliant, explained everything fully and couldn’t do enough to help me and kept me fully updated on progress while awaiting my car’s arrival”.

“Extremely helpful sales person.  He was very informative and made me feel confident about buying a new car”.

“The sales assistant was extremely helpful and he is clearly a well experienced member of the team.  He understood what I wanted from my vehicle and he helped me get the best car for the money, which was of a higher specification than I originally thought”.

“I was extremely pleased with my overall experience with Haynes and also the sales person was extremely helpful and polite”.  

“I cannot praise the Salesman, your staff and your Maidstone store enough, nothing was too much trouble and all my questions were answered fully”.

“Our sales person was very organised and took care of everything so I had a stress free experience”.

“Very friendly staff, only too pleased to help”.

“Haynes provide an excellent service all round”.

“As always good communication.  Always feel that Haynes go the extra mile where other Ford garages do not”.

“There was all round commitment of the staff to ensure I had the best possible experience”.

“Kind staff, not aggressive sales staff.  Always in contact throughout the sales cycle, kept me updated regularly.  Took note of my specific requests and met them all”.

“Very helpful”.

“The individual dealer relationship with the Salesman was brilliant, he couldn’t have been more helpful”.

“Customer service and service excellent, keep it going”.

“The sales person who dealt with me was very professional once again.  It’s nice to be remembered from my previous purchase!  All my needs were taken into account and I felt that everything was looked at to make sure I got the best deal possible”.

“Service was faultless. Only improvement was that the part ordered could have arrived quicker for gear stick, but I appreciate that there was a bank holiday between the service and the eventual phone call to say that the part was in”.