Monthly Archives: May 2019

Feedback – May 2019

May 2019

“The Sales Executive was so helpful right from the beginning and kept up to date throughout the process.  100% service given to me and my wife.  I have been a Motability client with Haynes Ford for the last 22 years and proud of this very much.  I love Fords and will not have anything else”.

“All smooth”.

“The salesman was very helpful and not ‘pushy’ which helped the overall experience.  He even agreed to come on his day off to hand the new vehicle over to me”.

“All service was very good”.

“We again were served by the same Sales Executive from Haynes of Maidstone.  As always, he was very professional and helpful.  As this is the second time we have dealt with him we obviously found that he had got to know our needs and discussed if things, especially as to our mobility, needed to be addressed.  A big thank you to him who guided us through the buying of our mobility car and made sure that we knew about the car’s features.  He has kept in touch and we know who we need to go to with any car problems”.

“Very happy with Mountune upgrades fitted and care taken to look after my vehicle as I am a particularly fussy customer.  Went that extra mile, overall very happy”.

“Good customer service”.

“The handling over and the collection was painless nothing to improve I feel”.

“Quick service”.

“Been with Haynes Ford, Maidstone since 1971 as, always great service, thank you”.

“Very efficient service and polite helpful staff”.

“Great care taken over looking after my Heritage Edition”.

“Our Sales Executive was very patient.  Worked out the best deal for us with our budget.  The whole transaction was smooth and efficient”.

“Our sales person was very knowledgeable, professional, friendly and courteous.  Nothing was too much trouble for her and I cannot fault the service I received”.

“Outstanding service”.

“Professional and great service from our Sales Executive from start to finish.  Happy with the deal and the experience with the car so far no problem.  I hope it continues this way to the end of the three year term.  If so, we would be more than happy to go again.  Thanks”.

“Great customer service”.

“I received excellent treatment when dealing with the purchase of my new Kuga.  The salesman was brilliant and answered everything that I needed to know.  His level of information was first class.  Haynes of Maidstone has had a long history of 100% service and care of their customers and of course we trust them”.

“Friendly staff, clear information, efficient service”.

“No hassle, pleasant polite and helpful salesman who came into work specially to help us order our new car at a convenient time to us”.

“Excellent service”.

“Everything went well, I personally could not think of anything that needs improving”.

“The service from Haynes was again first class and the salesman kept us updated on the car’s progress and made the purchasing process a very smooth one”.

“Very helpful and professional.  Have recommended Haynes to several people.  Amazing service, five stars”.

“Our Sales Manager has sold us three cars over the past eight years.  He knows us and was able to advise us how to upgrade our car, thank you”.

“Everything was explained to me and there was a follow up phone call to check that there were no problems”.

“Delighted with the whole experience from discussing my new car to driving it away”.