Monthly Archives: January 2014

Feedback – January 2014

January 2014

“I can’t think of anything that could improve the service given”.

“Our Salesman was excellent.  He was attentive, honest and knew about his product.  Very happy with the whole experience”.

“All good”.

“Thoroughly impressed with all aspects of customer service, will happily return”.

“From the initial purchase to this the first service Haynes have been first class.  We chose this dealer over nearer main dealers because of their fine reputation”.

“I think the team at Haynes are brilliant.  I would not keep coming back unless I was utterly satisfied”.  

“I was completely taken back when I got in my car.  It had been valeted in and out, what a surprise.  Well done Haynes”.

“The Salesperson was perfect from start to finish.   I would definitely want her to help me on the purchase of my new vehicle in 3 years’ time”!

“Overall excellent service in the reception and workshop”.

“Straightforward and swift process throughout.  Nice surprise to pick up car washed and hoovered.  Thanks.”

Feedback – December 2013

 December 2013

“Haynes are always very good”.

“I noticed a problem getting fuel into my car early on a Friday morning.  I took my car to Haynes, they booked it in straight away to see what the problem was. It was fixed and no issues since.  Customer service was fantastic.  The gentleman that dealt with my problem was very helpful”.

“Very good experience”.

“Dealer was excellent at explaining all the features of the particular model of Ford that I was interested in.  My new vehicle buying experience couldn’t have been more enjoyable. 

“Outstanding in every way”.

“The Salesman was very helpful – very accommodating”.

“I believe that my wife and I built up a good relationship with your Sales Executive.  We were not pressured, everything was explained to me and more importantly, we felt there was trust between both parties.  It was a good experience.”

“The Salesman was great and helped me make the best decision for me.  Very happy.”

“Very efficient and the staff were extremely friendly.  Very impressed with the overall service and would highly recommend the dealership to other people.”

The staff were really friendly and helpful.  No improvements that I can think of”.

“A great experience.  Car collected and returned in a clean and shiny state”.

“Overall very pleased with the welcome and quality of service.  Will return”.

 “The Dealer was very friendly and informative.  I cannot think of anything that could have made the experience of looking for a new car any better.  The Dealer listened to my needs and gave appropriate advice to help me choose the right vehicle for me”.

“As always, the service was efficient and friendly and time was given to make sure you actually got what you wanted!  The Salesman was very helpful as always.”