Monthly Archives: September 2014

Feedback – September 2014

September 2014

 “This is my fourth Ford car and I have always been completely satisfied both with the vehicles and Haynes service”.

“Excellent, helpful staff.  Would recommend”.

“Very friendly and helpful service”.

“The Salesman worked with his Finance Manager to come up with a good price for me”.

“Staff polite and friendly – good for a female customer who finds garages to be a little intimidating”.  

“An overall satisfactory experience.  Friendly and competent service. Thank you”.

“My vehicle was collected and returned on the day of the service.  This in my mind is a service that Haynes do very well and is an important part of my continuing dealing with them”.

“Nothing to improve on.  Had brilliant service from the Sales Executive and then follow up with the Finance Manager after on the payment on my previous loan.  He went above and beyond and both were brilliant”.

“Haynes have always been sincere and helpful, that is why I have been a customer for nearly 40 years”.

“Very pleased with usual service”.

“The dealer worked hard to find a financial offer that suited me.  The help and advice given was fantastic.  The Sales Executive was great throughout”.

“Overall, very good customer service”.

“It was the car’s very first service and everything was fine.  Not much more to add”.

“I was very impressed with the whole service experience.  The service team were very polite and helpful”.

“I trust Haynes”.

“I had never bought a vehicle from Haynes before as I had always used another Ford Dealer when purchasing my new Ford.  The Salesman at Haynes worked very hard to offer me the best deal possible to secure my business.  Everything that the dealership promised me in my new purchase has been delivered”.

“Another Sales Executive responded quickly when our appointment with his colleague could not go ahead.  He was extremely professional and non-pushy, exactly what I was looking for.  Can’t believe how simple and straightforward it was.  Five days after visiting the showroom, I had a new car”. 

“Very happy with Dealership, with friendly and helpful staff”.

“We appreciate the car collect service offered as this saved one of us being in Maidstone for most of the day or having to have both of us drive over with a second car.  The timings and contact were very good”.

“The Sales guy was really lovely and helped me choose the right car and deal.  It was very exciting to pick up and drive a lovely new car”.

“It is always a pleasure to take my car into Haynes for servicing.  I have every confidence in them”.

“Even though “Haynes” is 9 miles away and there are several other car dealerships before I get to “Haynes” and one of them is a Ford dealership in my village, I would never go anywhere else for my cars because as well as excellent service from the Sales Executive the after sales service that I receive is fantastic and I can’t find any faults with “Haynes” at all and would not hesitate to recommend it as I do.  If Ford were to issue certificates of excellence then “Haynes” would take first prize”.

“The service from the Salesman was excellent.  Nothing was too much trouble for him”.

“The team at Haynes Maidstone are a credit to your company”.

“All very good thanks”.