April 2026
“Great service, nice atmosphere. No hard sell.”
“All the staff were professional and polite, communication was good at all times, the mechanics always do a great job and care about the customers vehicle.”
“Put the car in early got it back early.”
“MOT was done quickly. Staff on the desk were very pleasant. Nice clean environment.”
“Work carried out efficiently and on a Saturday morning which worked well for me.”
“Salesman was really helpful and answered all my questions.”
“My service was easy to book, I was kept informed and received an inspection video. Friendly and helpful staff. My car was returned clean and tidy. Thank you.”
“Excellent as always. Thanks.”
“Very helpful member of staff. Clear calm and well spoken, very easy to deal with.”
“Everyone knows what they are talking about.”
“The Sales Executive was great kept me informed at all times and listened to what I needed and kept it within my budget.”
“Excellent customer service as always. Carried out the MOT, Service, relevant repairs and cleaned the car!”
“From start to finish the whole experience was first class. The Sales Executive was excellent. He explained everything about the Ford Puma. This was my first, so I was very impressed with the service I received.”
“The salesman was excellent from start to finish. Excellent customer service. He was really helpful and very patient with us.”
“I had a fantastic salesman, he listens and gives useful information and suggestions making decisions making an informed process. The choosing and purchasing was straightforward and easy, a test drive is always important and gives a chance to experience the vehicle driving and its various storage areas. I was kept informed all the time with expected delivery and hand over dates, couldn’t ask for more, very happy.”
“Friendly, efficient service.”
“Five-star service at Ford! The whole team was professional and efficient. A special shout-out to our Service Manager for going above and beyond to make sure everything was handled perfectly. Highly recommend this location for anyone needing Ford maintenance!”
“All staff friendly and helpful on arrival early in the morning. Email and call following service to identify any issues to keep an eye on. Collected during the afternoon and, again, staff courteous, professional and friendly. Great Service. Thanks Ford…. keep up the good work!”
“Pleasant staff, my truck was booked for a service and then into the Bodyshop. Everything done seamlessly, couldn’t of asked for better service.”
“After buying a used Focus from you we did experience trouble with tyre pressure monitoring. Your team replaced all four sensors which seem to be the trouble.”
“It was easy to book a service on line. Receptionist was very polite and helpful when I dropped my car off and service was completed within advised timeframe and at cost quoted.”
“Kept me fully informed and explained what work was needed very clearly.”
“My car was serviced quickly and was washed afterwards too.”
“Booked at a convenient time, staff always kind and friendly. A special mention to my Service Advisor really nice guy and helpful.”
“My Sales Executive was a pleasure to deal with no hard sell. Gave me the facts and figures.”
“Took care of recall at same time of service without having to be asked.”
“Good friendly staff.”
“My car was re-called for a free service check to my local Ford agent regarding the front brakes flexible hydraulic hoses which were replaced free of charge. I found the staff who attended my visit very friendly and efficient in their approach to me. My car was also given a free ‘health’ check and was passed with only two advisories. All in all, I was pleased with my visit and the outcome.”
“Very good service.”
“The staff were very helpful and polite. The service was carried out with no issues.”
“Good service and punctual.”
“Was very happy with the no-pressure selling approach and reasonable and fair discussions around pricing of the vehicle I bought. Communication was also good and efficient.”
“The Sales Executive was amazing – we only went to have a look and came away with a new car on a great deal!”
“You tracked down an error that appeared on the car instrument panel to being caused by a leaking fuel injector. This was replaced including the three other injectors to achieve a matched set. These were bedded in and the car returned with everything running correctly. This work was carried out under an extended Ford warranty that I purchased with the car. Very pleased.”
“Nothing, it all went to plan.”
“All staff who we had contact with were very good and polite. Also being a Motability customer, you picked the car up and brought it back. All work carried out to a high standard.”
“Haynes as always did a great service. It is odd the quality of servicing varies between Ford dealers (when it should not vary) and Haynes always seem to be better than others. I also like the videos!”
“Friendly staff, clear in explanations.”
“Everything really. On time and very good.”
“Talked through options and explained everything well.”
“One of the car salesman was very helpful and went through everything we needed to know.”
“This is our 3rd car from Haynes and we have always seen the same lady and she is a pleasure to deal with, very professional, and always makes us feel at ease and answers all our questions I could not deal with anyone else think she is an asset to the company.”
“Great communication throughout.”
“Our Salesman was very clear throughout and attentive to our needs and had good humour with us.”
“The Salesman was exceptional. Everything was all explained clearly- cars discussed and we bought with confidence.”
“Car dropped off was quick, staff were helpful.”
“Efficient quick service.”
“Collection of vehicle by Haynes employee for service and return of vehicle when service and MOT complete. The lady who collected and returned our vehicle was very friendly’.”
“Very easy online booking system. Service advisors friendly and helpful and good communications. All work carried out to a good standard.”
“Gave a friendly welcome, the whole team are amenable. Listened to my needs and no pushy sales.”