Monthly Archives: May 2022

Feedback – May 2022

May 2022

“Excellent service by all concerned”.

“Ease of booking.  Ease of getting car into garage and collecting it.  Pleasant staff”.

“It was as good as usual”.

“Everything was satisfactory.  Professional customer service”.

“Haynes are on the ball, and I highly recommend them”.

“Our Sales Executive was extremely helpful throughout and explained the process step by step.  We will be buying a second new car very soon”.  

“Everything completed and within the specified time”.

“Service while you wait is really helpful as I have to travel some distance to Haynes”.

“Haynes contacted me to advise me I was entitled to a complimentary check.  Booking was easy and convenient.  The check was comprehensive and speedy and I was advised of software updates that had been installed.  I couldn’t expect more”.

“Service was conducted on time and the new video they produce showing the health check was very informative”.

“All good, the sales advisor was very helpful and kept us informed at regular intervals”.

“Nothing to improve on.  Sales person was perfect.  Excellent communication and honest approach.  Very happy with our purchase”.

“Very efficient personnel.  Helpful and polite”.

“From booking to collection all went well”.

“Efficient, friendly and helpful”.

“Always easy to book, good information from phone calls around work needed”.

“Friendly and helpful staff on Service Reception who explain work completed”.

Feedback – April 2022

April 2022

“Very excellent service and the car was ready on time and had been cleaned.  Very happy”.

“Easy to book and very friendly”.

“Excellent service and highly efficient”.

“Smooth, easy and professional”.

“Great Service as always”.

“We had a fault come up with the parking brake and my wife drove straight to Haynes.  It wasn’t booked in but they said they would try and get it seen to that day, which they did.  It needed a part which was delivered and fitted the following day.  Really good service”.

“Everything was done promptly”.

“Absolutely brilliant.  The team were very helpful with everything plus kept me informed”.

“The staff were very polite and professional and as always supply all the information that I need.  Nothing to improve”.

“Pleasant reception and timing was as stated so I could plan the wait”.

“I was able to drop my car off the day before the booked service/MOT as this was more convenient to me, then collect at the end of the following day.  The staff were very professional and helpful”.

“The very efficient, personable and businesslike manner of your sales rep”.

“Good communication and updates throughout build and delivery.  Great handover and loved the video.  Very smooth from start to finish.  Happy with everything”.

“Great communication throughout the sale and receiving the vehicle”.

“Very very helpful, excellent knowledge, dealership couldn’t do more to help”.

“Very happy with the service provided by our Sales Executive under the somewhat difficult Covid conditions”.

“Fantastic service.  Although there were a few delays our Sales Executive kept us updated all the way and nothing was too much trouble.  Great team, and a friendly bunch of people.  Would highly recommend”.

“We have dealt with the Sales Executive over many years, as always provided excellent service.  Efficient, friendly, knowledgeable”.