Monthly Archives: May 2021

Feedback – May 2021

May 2021

“The salesman was extremely friendly, efficient and helpful it made the whole experience stress free and pleasant.  I am delighted with my new car”.

“Very pleasant people, very helpful”.

“Your Service Manager is a credit to your dealership and a pleasure to deal with”.

“Helpful salesman”.

“We have had a good relationship with Haynes Commercial Sales for some time.  Their car sales team have the same high regard to delivering an enjoyable customer experience.  Having come out of a BMW, I am wholly pleased with my decision and my wife is equally pleased with her Puma at just over 12 months of ownership”.

“We were very pleased by the service we received and by how stress free it was to complete the paperwork.  At every stage everything was explained and the whole process ran smoothly”.

“The Sales Executive was very helpful.  He guided us through everything we needed to know.  This was our first new buy and the experience the Sales Executive gave us we would recommend him to family and friends.  In fact, we have already recommended him to our friends who are thinking of buying a new car.”

“I was very impressed how easy it was to buy a new car and it all went like clockwork”.

“Really impressed every time I come to this garage.  I live in Orpington and although it’s a drive wouldn’t want to go anywhere else”.

“The staff at Haynes Ford were excellent, information regarding vehicle collection, video health check, costs and assistance with repair queries concise and helpful and they even washed my car, terrific service”.

“Haynes were excellent at all stages”.

“Easy drop off and courteous staff.  Communicated when car was ready.  Clear about what had been done/passing MOT.  Washed car, easy to collect.  Felt safe”.

“It was easy and very convenient”.

“I was looked after very well”.

“Very polite and very helpful, everything was explained clearly, excellent throughout.  Have dealt with Haynes for many years, have bought my last three times from them, both new and secondhand.  Would recommend to anyone”.

“Service and MOT done, more than satisfied with work done.  Car cleaned as well”.

“Everything perfect.  Service team are friendly and efficient and the car was all ready as promised”.

“Very helpful staff and overall quality of service was good.  Happily recommend Haynes and will return for next MOT/service”.

“It all went well”.

“Very helpful”.

“Quick, efficient and coherent.  The Sales Executive was very helpful and responsive.  I received delivery of my new car within two weeks of mine and his initial conversation.  Very happy with the deal”.

“Everything went well, from actually booking the required work to the efficient collect and return on the day”.