Monthly Archives: November 2019

Feedback – November 2019

November 2019

“Salesman was fantastic.  Second car I bought from him and there will be more”.

“Easy to book in and kept informed.  Car was ready when I turned up to collect”.

“Our Sales Executive is faultless.  She was always able to answer my questions and if she didn’t know the answer she would find out straight away.  She responded very quickly to any emails I sent.  She was very friendly too!”

“Our Salesman was brilliant”.

“Excellent service from Haynes Maidstone.  The Sales Executive did exceptionally well”.

“The salesman was patient, friendly and gave clear explanations”.

“Great service.  7th year we have been loyal customers and we are so happy to give them our business.  Recommend to everyone as so good.  Good communication, great customer service and lovely clean showroom.  Our Sales Executive was amazing with us and very accommodating”.

“Very helpful, polite and knowledgeable salesman that listened to what we wanted and made sure we were happy every step of the way”.

“Having dealt with our Sales Executive for a number of years now, I felt that he knew exactly what I was prepared to pay and what style of car I wanted.  All communication was good and the whole experience was easy”.

“Seamless experience from start to end”.

“Our Sales Executive has always been friendly and helpful and answered any questions I may have”.

“Everything went very smoothly and quickly”.

“Everything was explained very well, with patience and understanding”.

“All very good.  Have always had Audis and recently have been finding Audi customer service lacking so have moved over to Ford and very happy so far”.

“Haynes always look after me”.

“All went very well”.

“Salesperson was helpful”.

“The Salesman was professional and friendly”.

“Everything was fine”.

“There is nothing to really change.  The staff were very helpful and friendly, this is my 9th purchase in a row, with Ford Haynes.  Just maintain the same level and I will always recommend you”.

“Our new car consultant was very helpful he sat and explained everything very clearly and kept me informed on everything.  Would recommend Haynes of Maidstone for their good customer care and service”.

“Informative and extremely helpful”.

“Overall great service”.

“Excellent as always”.

“I asked for the car to be ready by 2.30pm as I needed to collect my children from school.  Despite being told they were busy that day, the car was ready by 1.30pm which just made life easier for me”.

“The Sales Executive was very good and pleasant and handing over my new car was great, showing me all the controls”.

“I was kept informed and times were kept to a minimum”.

“Haynes are excellent at customer service.  I was booked in for a warranty job which was due to be done first thing in the morning.  For personal reasons I wasn’t able to get there but on telephoning them they said ‘no bother come in after lunch’.  Not all dealers are that friendly, understanding and accommodating”.

“Everything was perfect”.

“Very good service”.

“I was helped with my decision on what car by our Sales Executive who did so very professionally.  I was run through every choice I may have wanted and believe he went the extra mile to make sure I got what I was after”.

“Service carried out in the expected time frame.  The technician gave attention to areas of concern that I mentioned”.