“The second car I have bought from the same Salesman in a few months. An exceptional Salesman who offers outstanding service. After the service I received when buying my daughter’s car in July, there was no point in me going to look at any other garage as I had the confidence that he would supply me with a high quality car at an excellent price”.
“Highly professional sales and finance services”.
“The dealer Salesperson was really excellent in every respect. Buying other cars, at other dealers, I have sometimes felt that I was being (not literally) taken for a ride, with corny ‘I must consult my Manager to see if we can get you a better deal’ sales tactics. Buying my Ford Focus was an altogether better experience, with a pleasant and informed un-pushy Salesperson who did not patronise or seem hurried. I love the car too!”
“Excellent service, very happy!”
“Good experience on first vehicle service. Happy with receiving the car back cleaned.”
“Haynes at Maidstone always offer impeccable service. The staff are always polite, smart and helpful. Even calling on the telephone is a pleasure. My calls are always responded to and return calls, if necessary, are always forthcoming. The showroom is immaculate and the car servicing office is smart, clean, tidy and staff extremely helpful and smart and the service efficient and without fuss. Overall, Haynes provides an excellent all round service and I have just purchased my fifth new car from them. Thank you.”
“Excellent service from the Salesman. I was approached as soon as I entered the Dealership and all queries were handled immediately and professionally.”
“Service carried out properly with no issues.”
“The Salesman I dealt with was exceptional. He showed me everything about my car in great detail. He really couldn’t have done enough for us. He made the art of buying and taking delivery of our car so easy and straightforward. I would certainly recommend anyone going directly to him if they are thinking of buying a new car, he certainly knows his stuff.”
“My service experience went as smoothly as I could ever expected. All the staff behaved in a professional yet friendly manner. I am very happy with the service I received.”
“Collect and return service worked very well nothing negative to report at all.”
“Provided us with information regarding which car would best suit us and the most economical”.
“Completely satisfied with the service I received”.
“Couple of minor things that needed to be rectified. Was kept informed of work that had to be done. Mechanics explained everything in understandable English – no old flannel. Couldn’t collect my car straight away after the service and Haynes had no problem keeping it on site until I could collect. Everything dealt with efficiently and friendly.”
“The dealership did everything I required in a professional manner, exactly as it should be done. Very impressed and no complaints whatsoever”.
“Everything was excellent – courteous, understanding, patient, great customer services”.
“Whole experience was very good. Friendly, professional”.
“They called me to book in my service and first MOT to ensure it was carried out before legally necessary”.
“The Salesman was superb from beginning to end. I couldn’t ask for any more than what he did for me, highly recommend. They made buying the car easy, explained everything when I picked my car up and I got my new car a month before I expected to”.
“Very welcoming, polite and very informative, always has been”.
“Very friendly – made the whole experience of buying a new car very easy. Everything well explained and made clear”.
“I received good service overall”.
“When speaking with the salesman, he was very helpful about my purchase making sure that he spoke to me in a polite manner with language that I understood. Often I would have my father with me, as a mechanic he knows the “lingo” of cars, but the salesman would ensure to tell my father the official terminology and speak to me in understandable terminology, whilst still getting the information across. I found the salesman was always available when needed, willing to answer any questions I had and was purely amazing on customer service – always offering refreshments and ensuring I had a copy of any style of paperwork for my own records. Top class service!
“What I felt most useful to me was where they came and collected my car and took it away, MOT and serviced it and brought it back cleaned. Then all I have to do is pay over the phone”.
“Very happy with the service I received, will always buy my cars from Haynes”.