Feedback – July 2017

July 2017

“Everything ran smoothly to choosing car, test driving and arranging finance”.

“It was all fantastic”.

 “The car was presented back to me very clean and the Receptionist took pains to describe the work done”.

“Nothing was high pressure which I personally like.  Trade in was good and handover of new vehicle excellent.  I normally look upon buying a new vehicle as a stressful experience but this was how I like it at exactly the right level”.

“To be truthful cannot fault Haynes.  Excellent”.

“All done on time as promised couldn’t be better”.

“The service from our Sales Executive is always excellent”.

“The process of buying the car was made very simple which helped to make the experience of buying the car fun and I would happily recommend a new Ford to anyone”.  

“I thought the salesperson was excellent.  He answered any questions I had and helped me make sure I completely understood what I was paying for and took me through the whole process”.

 “Nothing to be improved, really well organised”.

“The Sales Executive was very helpful gave us all the information we needed without putting pressure on us, he gave us time to decide”.

“My sales person did a fantastic job.  I had made a few requests which may have been considered ‘over and above’ the normal duties of a dealership, but all requests were treated as entirely reasonable and carried out without question”.

“Our salesman always looks after my needs, fully explains everything, nothing is too much trouble.  Goes the extra mile for his customers”.

“Excellent service from Haynes Ford overall”.

“To be honest, I have had several brand new vehicles from this dealership and our Sales Executive has always been a perfect sales person”.

“The various methods of purchasing were clearly explained.  The evolution of the Ka+ was described together with a comprehensive description of the specification of the model.  I felt assured that I had selected the appropriate model for my purposes”.

“The whole experience was great.  Great showroom and great experience”.

“Nothing, all was excellent”.

“It was fast, easy and welcoming.  The guys at Haynes did a very good job at explaining and answering every question we had.  They were prompt and fast with a decision, everything ran smoothly and I was able to drop my documentation on a Sunday! A Sunday right? How great is that!! Will gladly recommend!”

“Listened to everything I said, explained everything I needed to know and extremely friendly service”.

“Very good customer service.  The Sales Executive in New Car Sales is always helpful and friendly.  Many of my family have bought new cars from him”.

“The Salesman was extremely helpful, explained all the details and helped us every step of the way on purchasing a car for our son”.

“The Sales Executive was really helpful.  Brought a car out to my home address for me to test drive which made my mind up that I wanted to proceed with getting a new car.  Impressed with all aspects of the experience of buying a new car.  It was easy, quick and straightforward”.

“The sales person was extremely helpful and polite and very thorough in his explanations etc”.

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