Feedback – June 2015

June 2015

“The Sales Executive followed up on his promises – called when he said he would and made sure he followed up on queries”.

“Excellent customer service from everyone I came in contact with at Haynes, especially the Salesman.  He called when he said he would to arrange collecting the car and to make sure that everything was going well a week after I had collected it”.

“Generally excellent.  Also appreciate free AA membership”.

“The service and MOT were carried out satisfactory and on time, I could not ask for a better outcome”.   “Overall the Salesman was excellent and talked us through everything in great detail”.

“Always very polite and helpful”.

 “Literally listened to my needs and followed to the letter of what I wanted.  Excellent”.

 “I like that they call or text to remind about service appointment and that they can text to say work is complete”.

“Satisfied with everything”.

“Efficient and courteous.  Need I say more?”

“After buying 11 new cars from Haynes it tells you how much we trust and respect the company”

“Excellent team at Haynes Ford from sales to service”.

“The whole purchasing experience made seamless from start to finish.  The salesman gave a first class service, will definitely go back to Haynes, Maidstone”.

“Haynes is a Ford dealer that can be trusted”.

 “Well impressed, thank you”.

“They carried out a swift service to a very high standard”.

“Great customer service”.

“Everything ran smoothly from booking to collecting.  I got a call explaining I needed new brake pads, was quoted and then they were fixed there and then, no issues whatsoever”.

“Haynes has always been excellent in carrying out services and I would recommend them”.

“We have been going to Haynes for over 15 years and have always had an excellent experience and their excellent service continues.  Could not fault anything in their customer care”.


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