Feedback – June 2013

June 2013

 “Clear and professional staff, very helpful and straightforward”.

“The Salesman was great at running through everything I needed to do and made sure I understood everything before moving on.  He took his time and I felt I could trust him”.

“From start to finish the service experience was brilliant.  The staff were all kind, polite, helpful and friendly”.

“Customer service was excellent”.

“Explanation and demonstration vehicle and whole buying process covered all aspects of my questions”.

“No problems all queries answered”.

“I have received fantastic service from Haynes Maidstone, especially from the Salesman.  He has been in touch every step of the way and has ensured everything ran smoothly.  I would definitely recommend the dealership to friends and family”.

“The purchase experience was easy and pleasant and the Salesman was friendly and knowledgeable but not pushy.  Simple and easy, thanks”.

“All in all it was a very pleasant experience buying my new Focus from Haynes.  I was looked after very well and would definitely purchase another car from them”.

“Overall very good experience.  Nothing was too much trouble”.

“Very efficient.  No problems with this Dealership”.

“Once again, 4th Fiesta in 4 years from Haynes and the Salesman was excellent.  There is nothing I can fault them on”.

“Haynes of Maidstone were very helpful.  They understood what I needed out of the car and helped to achieve what I wanted very quickly”.

“Fully explained in detail everything I wanted to know without me having to ask the questions”.

“Salesman was very polite and helpful, he managed to find the colour Focus that I wanted and quickly had it transferred to the Maidstone branch within 2 weeks.  He even came in on his day off so I could collect the vehicle at a more convenient date for myself! Very happy happy with the service received”!

“Very pleased with the overall experience”.

“We had been customers for many years at Haynes of Maidstone, we had a break now we have returned.  Very good Salesman, kept us informed of everything, looked after us while we were in the showroom and followed up after a week to see if all was well.  We were very happy with the service we received, plus the coffee wasn’t bad either”.

“They done a very good job, I’m very happy with my new car”.

“Made to feel welcome by the Salesman and the rest of the team”.

 “The help of a good Salesperson.  Well done to him”.

 “Really pleased with everything, excellent customer service and I love my new car!”

“Have dealt with Haynes for 26 years prior to my retirement and prior to that in my 30 years in the police.  Never had any problems with any of them.”

“Great experience! The Salesman was very thorough, helpful and explained everything well.  Will definitely be returning to Haynes of Maidstone in the future and continue with Ford!”

“Felt they could do no more”.

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