Feedback – June 2019

June 2019

“It was all good.  I changed my appointment which did not faze anyone and then at the last minute asked for a MOT to be done.  Everything was done.  I took the car in at about 8.15 and asked for it to be ready by 3.30, it was.  Then everything was explained to me carefully”.

“It was easy for me to phone and book a day for my service and MOT that was convenient for me.  I was met by your friendly and efficient staff at Haynes when I left the car.  Communication was great and I received a text message saying that the car was ready.  I also received an email with an inspection video.  I am very happy with the Ford breakdown assistance I get with the service as it gives my wife, whose car it is, piece of mind. Thanks for your service!”

“They looked after my car and myself with professionalism.  They kept me informed and timescales.  They also gave my car a thorough clean”.

“Impressed with the attention given to a couple of longstanding issues with my vehicle which were resolved on this visit.  Very professional video clip of work required on my vehicle in the workshop and the communication between myself and Haynes to carry out work recommended by them.  In short, very professional and straightforward”.

“Very good service, car returned lovely and clean.  Very well done thanks”.

“Very good”.

“Nothing to improve.  I was kept informed throughout and the information was good, particularly liked the video as it was very informative, thanks”

“Easy to book and communicate with Haynes.  Pleasant and helpful service team”.

“I had no issues with the quality of service provided”.

“Very friendly and helpful”.

“Felt it was a good service and car washed”.

“Everything was fine, everybody was very helpful”.

“Our Sales Executive was very helpful and knowledgeable”.

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