Feedback – April 2019

April 2019

“Everything from our initial enquiry to the collection of the new car was handled most efficiently by our Sales Executive whose customer service to us was exemplary.  It was an absolute pleasure”.

“Thank you to our salesman for such great service”.

“Our sales person was a star, very helpful, kind and well-mannered gentleman.  He took us for a test drive before our purchase and was very helpful in answering all our questions.  One of the best dealers I’ve been to and we had an excellent sales person.  I will definitely recommend Maidstone Ford to family and friends”.

“Good service, efficient and friendly staff”.

“I was impressed by the level of service I received from the sales person.  They dealt with my endless requests and questions promptly and politely.  They are an asset to the Maidstone branch of Haynes”.

“Everything went according to plan which is all anyone wants”.

“Very smooth handover for courtesy car.  Friendly and knowledgeable staff on the service desk.  Everything explained in full detail”.

“The service at Haynes is excellent”.

“Very helpful, explained any queries I had.  No issues”.

“Looked after from the beginning to end.  Salesman made everything clear and simple to understand”.

“Everyone at Maidstone Haynes was friendly, polite and welcoming”.

“Excellent service.  Very helpful and attentive service staff.  Everything completed on time and to my full satisfaction.  Couldn’t ask for more!”

“Very good service and polite personnel”.

 “Our Sales Executive was very helpful in every way and made the whole process very easy”.

“Everything done well”.

“Excellent Service”.

“I was very well treated by the sales staff both on the day of viewing, then on the day of purchase.  Everything was very well explained and presented.  The follow-up service has been very good”.

“Excellent service.  Helpful and attentive staff.  Excellent facilities”.

“Very efficient sales service”.

“It went very well and I can’t think of anything you could improve”.

“All very easy and no hassle.  The staff very polite and kept me updated on what was happening with the service and what needed attention on my car.  Especially pleased with how the car looked when I came to collect it, the valet on my car was excellent, thank you”.

“The Sales Manager was knowledgeable of the product and kept me well informed from the time of order through to delivery”.

“From the minute we arrived at the Maidstone branch everyone was friendly and very helpful.  Our sales person was professional and succeeded in finding us the car we wanted at short notice”.

“Our Sales Executive was an excellent sales person.  Very efficient, friendly and informative”.

“All went well.  Our Sales Executive was very professional”.

“A very professional level of service”.

“Professional, informative and patient”

“Friendly staff.  Everything explained clearly.  Car valeted and ready in a timely fashion”.

“Great Service”.

“Very good service and friendly staff”.

“Car was serviced and needed MOT.  Staff were friendly as always and let me know when the car was ready.  Nothing needed improving”.

“I must say that it would be quite hard to improve upon the experience I received.  The man who looked after me when I initially brought the car in was very helpful and informative. Although I cleaned the car before it was serviced, it came back even cleaner so a big thank you to the valet”.

“All very good”.

“Thank you to our Sales Executive for being so great”.

“Good advice given.  The Salesman was very helpful and friendly”.

Leave a Reply