October 2018

“The building itself is very well laid out, nice and light.  There is always a warm welcome from all of the staff that work there.  The first thing they always ask you after your enquiry is “would you like a hot drink” which is very nice and welcoming.  Our Sales Executive is a very nice person.  She always lets us know what she is doing during the process and we also have a laugh which makes you feel more relaxed.  There is nothing more that you can do to improve Haynes of Maidstone”

“I was coming to the end of my previous finance agreement and have two small children so found it hard to come into Ford and look/talk through different options that would work for a new car but the Salesman personally drove to my home to show me a car I was interested in.  Excellent customer service and found me a better deal!”

“I have been using Haynes of Maidstone for many years and have always found the staff and service excellent”.

 “Always very polite and efficient”.

“Nice waiting room, TV, nice coffee”.

“The whole experience was great, from the moment we arrived at the showroom right through to delivery.  The showroom manager took time to understand what we wanted and made sure this happened.  He kept in touch with us regarding our order, keeping us fully informed every step of the way.  On the day of delivery his colleague ensured that we were perfectly happy before we left.  The team have also followed up with us post delivery.  We cannot recommend Haynes Maidstone highly enough”.

“I was treated very politely throughout the process”.

“Done on time and advised well”.

“Overall sale and collection went very well”.

“Nothing I can think of could be improved, all was 100%”.

“The Motability guy was amazing.  I’ve used this dealership before and I have to say they never disappoint.  I’ve once again recommended them to my friends and family.  A1 service as always”.

“Everything was excellent”.

 “Prompt service, with good communication”.

“Small point but I love the valet service.  One less job”.

“Everything went well, it always has from purchasing to service, great bunch of people”.

“The Sales Executive was so helpful and knowledgeable about all aspects of the process”.

“Great service quick and efficient turn around”.