Feedback – February 2015

February 2015

“The Sales Executive who dealt with my purchase explained everything very clearly and the dealership acted in a professional but friendly manner.  This is my third car and I cannot see myself ever going anywhere else.  Well done for getting it right”.

“Could not have done better”.

“Always dealt with Haynes of Maidstone since 1971, so a lot of new cars and services.  Always satisfied, thanks”.

“The Salesman was very helpful and very professional.  My daughter loves her KA”.

“Made me feel relaxed”.

“As usual the Sales Executive has made the purchase of a new Ford car a very pleasant experience, from finding me a very good deal to keeping me informed of progress, demo of sync, test drive and questions answered promptly and very well after sale.”  

“The Sales Executive was brilliant a credit to the Company”.

“Took time to explain the deals and car”.

“Good customer care”.

“Extremely pleased”.

“Made service process really easy.  Excellent service throughout, so pleased”.

“Excellent service from start to finish, both for the initial purchase of the vehicle and subsequent service requirements”.

“The perfect purchase plan for my Kuga and processing most of the paperwork for when I arrived.  It was straightforward, very efficient and well explained and polite.  Top marks and thank you to the Sales Executive”.

“Very professional and helpful.  Impressed with the follow ups after buying the car”.

“Very prompt dealing with all I needed on the day”.

“All very good”.

“Always a friendly, reliable service”.

“Went the extra mile to provide good service”.

“Very efficient drop off and pick up for service”.

“Sales Executive provided excellent customer service and ensured I had all my questions answered”.

“Once again the whole team were fantastic and an absolute pleasure to deal with from start to finish”.

“Customer service was brilliant”.

“Service was excellent”.

“I needed the car to be serviced by a given time which the dealer assured me would be the case.  I had a phone call at the time promised and all was done – excellent customer service”.

“Always used Haynes and is ideally situated for easy access”.

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