Feedback – November 2022

November 2022

“The Sales Executive was as helpful as anyone can be.  He is a credit to Ford and their training”.

“The whole transaction was handled very well and we were impressed by the salesman”.

“Very efficient service provided from start to finish”.

“I was given all the correct information that I needed”.

“The whole process of booking my car in for a service and an MOT could not have been made any easier.  Customer service first class too.  Excellent communication, receiving a reminder of the booking”.

“Always a good and thorough service”.

“Excellent service, no problems”.

“Good service, very helpful and friendly salesman”.

“Our Sales Executive did his utmost to help to find us a new car. He advised on things we needed to do back in June/July time to tide us over while waiting to see if any cars became available.  When we next contacted him, he had something in mind for us which was ideal and he made the process of ending our current lease and stating a new one very straightforward and supported us through the sale and has been in touch to check that we are happy with our new car”.

“Great experience.  I was clear with what I wanted and wasn’t pushed into anything more than that.  I was presented options and was given what felt like impartial advice”.

“The Sales Executive kept me up to date with the process so I was never in the dark what was happening with the car”.

“No improvement needed.  Always very helpful and friendly”.

“No problems always seem really good”.

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