Feedback – September 2021

September 2021

“They exceeded my expectations”.

“Friendly and efficient service, done on time and good coms”.

“Went as easy as normal”.

“Very responsive to questions.  Always helpful”.

“Very efficient”.

“Service team was very good from when I dropped it off to picking it up, it all went well”.

“Everything was done quickly and efficiently and can’t think of anything that could be improved further”.

“Much better experience than the other dealer where I bought the car”.

“Everything was done to the highest quality and care”.

“Excellent service from Haynes of Maidstone, as always.  Booking was easy, reminder received the day before by text which is helpful.  Courteous and polite employees.  This is the seventh car I have bought from Haynes.  I guess that says it all”.

“Good service”.

“Good contact and service provided by your sales staff at all times”.

“Our Sales Executive was very helpful and took her time explaining everything as new to mobility”

“Communication from members of staff at Haynes was really helpful from drop off to collection”.

“Completed service and extra tasks in timely manner”.

“Very pleased with 12 month check, home collection was very good and driver very polite and efficient.  Many thanks for the service”.

“Excellent service as ever at Haynes of Maidstone.  Have all three of my Fords maintained by Haynes and they are helpful, courteous and take care of my vehicles.  Received the video health check on the Fiesta and was very impressed with the manner in which it enabled me to see for myself the condition of the car and assisted by very helpful comments made by the technician”.

“The service team are always helpful.  They take time to explain faults and give advice.  Updates are prompt and factual”.

“A big job was needed on the car.  The staff kept us updated throughout, checking we were happy with everything.  As always, everyone was very helpful and polite.  We have no complaints at all”.

“Fantastic service.  Great staff who explained everything very clearly”.

“Clear pricing, good communication and you feel that your car has been treated in the way you would treat it yourself”.

“Had a great experience”.

“Accommodated my diary constraints.  Loved the video of the inspection”.

“The Sales Executive was absolutely excellent.  The sale was very easy on me which is great as my life is hectic with 3 children so not having to worry and this being made easy on me is exactly what I want”.

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