Feedback – July 2021

July 2021

“Our Sales Executive was very helpful, efficient and reliable, she dealt with questions quickly and followed through on what she said she would do”.

“The Sales Executive was very helpful in helping me choose the right vehicle for my needs”.

“Great Service as always”.

“Excellent customer service.  When I explained that I would have to wait around until my car was serviced, they went to great lengths to make sure my vehicle was serviced promptly”

“As per previous visits, everything went as planned.  Service staff were as usual friendly and professional altogether another good visit”.

“Process of ordering car was spot on, very easy”.

“Excellent showroom staff”.

“All aspects were fine.  Booking, check in, feedback on repairs and pick up.  No problems”.

“Everything was good”.

“As ever I was pleased with the condition of the vehicle after the service.  The staff I spoke to in the office were very helpful and efficient”.

“Very satisfied with the service”.

“Everything went smoothly as always with Haynes Maidstone.  This is now my 4th Ford and extremely happy with both the customer service and cars.  The Sales Executive in New Car Sales is great!”

“Haynes and the Sales Executive are always perfect”.

“All good”.

“Didn’t have to wait too long, and was called as soon as car was ready”.

“Hassle free experience”.

“Finished before the time I requested so very pleased”.

“Friendly efficient staff.  Returned car at time I requested.  Car was lovely and clean.  I trust them to do a good job”.

“The complete service was excellent.  From collection of my car, service complete and car returned.  No hassle”.

“The whole experience was a good one.  I very much liked the fact that there was no sales pressure but the Sales Executive was there when needed and his advice and knowledge was excellent”.

“Car picked up and dropped off as promised.  Service and MOT done without a problem”.

“Very friendly staff and a top quality service”.

“Very helpful and friendly and accommodating.  Easy process and any questions answered promptly and very knowledgeable”.

“Prompt service as usual and kept informed of the status”. 

“Good service”.

“Easy to book and work done on time”.

“I drive a 75 mile round trip to use Haynes because of the service experience”.

“Difficult to improve on excellent”.

“Haynes service give 100%”.

“Well organised, timely and efficient”.

“All work done satisfactorily.  Car picked up and returned in good order”.

“Everything went smoothly”.

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