Feedback – February 2019

February 2019

“Our salesman was really helpful and listens to exactly what you are looking for.  He is happy to spend time explaining all the options and gives you time and space to consider without pressure”.

“Yet again an excellent service from the staff at Haynes.  Very informative, helpful, polite and focused on our needs.  Presented us with options, explaining fully the benefits and differences between them and enabling us to make an informed decision.  Very happy with the service and overall experience”.

“It went very well no problems”.

“I always find that the customer service at Haynes of Maidstone is excellent; helpful and knowledgeable staff, easy to book and competitive on price overall”.

“Our Sales Executive was very helpful.  I could not have asked for better customer service”.

“The service that we received from your Sales Rep was second to none.  She was very helpful and there was not anything she did not know about the car.  She was very friendly and made us feel at ease.  We have dealt with her for the last 10 years and we would not want to deal with anyone else”.

“Professional and friendly salesman”.  

“You don’t need to improve”.

“Second car bought from our Salesman, always a pleasure to have a catch up too”.

“Completed in good time”.

“The Sales Executive was very helpful and friendly and made sure I understood everything.  All the staff there were very friendly too, this is why we always come back to Haynes.  Loving my brand new car, please can you send my thanks to him”.

“Efficient to book in.  They collected and returned the car cleaned inside and out.  Perfect service”.

“Great service all round”.

“Nothing to add really, my salesman was not pushy and delivered a first class customer service and showed great professionalism”.

“Our very good salesman never fails to make me satisfied with my purchase of car every time. Very very good service”.

“The experience of getting my new car was done very well.  We had an excellent salesman.  He attended all of my needs and it was easily sorted out and communication was on point”.

“Been a customer of Ford for my last 6 cars and every time they come through for me – always give me a great deal that can’t be matched”.

“All good”.

“Great service”.

“I was extremely satisfied with all aspects of my sales experience and don’t have any suggestions for improvements”.

“All went to plan”.

“Our Sales Executive was very helpful”.

“Nothing could be improved.  Very happy with the sales experience.  Our Sales Executive is lovely, always welcoming”.

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