Feedback – July 2018

July 2018

“My experience dealing with the sales person was excellent.  He was not only polite, courteous and engaging but he also had very good product knowledge.  If I was to employ someone in this industry, he would certainly be top of my list and is a credit to Haynes of Maidstone.  The whole sales process was a joy and I can’t think of anything negative to say”.

“The sales experience from start to finish was perfect.  Everybody was so helpful and nothing was too much bother”.

“Patience, thoughtfulness, helpfulness, knowledge of sales person as our requirements evolved was fundamental to our satisfaction with our purchase.  Sales room atmosphere and courtesy of all sales staff was excellent and Haynes at their best”.

“Overall experience was easy and excellent.  All staff were very friendly and am very happy with my vehicle”.

“The whole experience of working with Haynes staff was first class from start to finish”.

“Everything was straightforward.  Keep doing what you are doing”.

“Don’t change anything – service is very good – staff are excellent”.

“Just really helpful and easy”.

“Everything about my purchase was excellent.  The salesman was excellent, he knew all about his product and was not pushy but very helpful and informative.  In a nutshell, he was very professional in his attitude.  I think Haynes is a very good Ford dealer.  I don’t think anything needs improving”.

“Salesman kept me informed from start to finish.  He was excellent”.

“Nothing to improve did everything I asked for that’s why I have been buying cars there for over ten years”.

“The salesman had good knowledge and was able to answer all our questions.  It was not high pressure selling, which would have put us off, but we were given time to make decisions”.

“Great all round service”.

“Couldn’t have asked for a better experience in purchasing a new vehicle”.

“All good”.

“Car was picked up on time.  Everything was excellent”.

“No room for improvement”.

“Again after buying two cars in a matter of weeks, I received the same professional service from our Sales Executive.  I received excellent service from Haynes”.

“Excellent service needed the car back at a certain time for appointment and it was ready and waiting for me at time requested”.

“Car collected from and delivered back to my house, cleaned internally and washed externally, all at a very reasonable price.  Haynes service is the best I have experienced in a long motoring life”.

“Very helpful and friendly”.

“The Sales Executive was very professional at all times”.

“Salesman was particularly helpful and polite without being too pushy”.

 “Helpful staff.  Quick access to the right vehicle for me”.

“Very helpful when I needed to leave quickly and got my car back serviced and cleaned”.

“Well handled throughout”.

“I received a very professional knowledgeable and friendly service from your salesman.  It was a pleasure doing business with him.  I will definitely recommend him and Haynes of Maidstone to my friends and family”.

“Good sales knowledge”.

“Sales person was very professional and answered all the questions with confidence”.

“Superb service all the way through, up to date communication.  The Sales Executive has been superb throughout”.

“Everything was good”.

“Excellent service from the Sales Executive, made the purchase a pleasure”.

“The quality of the service work, the checks which were done and the additional services (car cleaned inside and out) was first rate.  How the car runs after a service at Haynes is far better than any other Ford main dealer or local garage I have used”.

“Our Sales Executive was a very professional salesman”.

“It was perfect”.

“Easy to do, easy to pick up”

“The salesman was most professional, but relaxed and friendly so that I did not feel under any pressure to buy.  I would recommend him and Haynes in general to anyone in Maidstone”.

“Everything was excellent, no improvements needed”.

“Sales Assistant was brilliant – very calm, knowledgeable and helpful”.

“All good, the sales lady was very pleasant, listened and gave me time to decide.  Explained everything very well”.

“Very helpful and informative staff.  Quick and reliable service.  Always a friendly atmosphere”.

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