Feedback – September 2015

September 2015

“The gentleman we saw couldn’t have been more helpful and dedicated to his job. He took his time to explain everything in detail at a relaxed pace so we understood everything and nothing was too much trouble.  He made you feel at ease, if you was unsure of anything he said he would take his time to go over things again.  I would like to say well done Haynes of Maidstone, you made the purchase of the Kuga a pleasure”.

“I am extremely happy with the service I received from Haynes.  We were helped the whole way through by the Salesman and we have already told him we will be back when we are due to replace our vehicle, which I have to say I absolutely love”.

“Time estimated for service was spot on.  I was kept informed of further work required to be done”.

“Excellent service all round”.

“The dealer handled everything perfectly well and professional”.

“Our dealer did a fantastic job in providing us with exactly the car we wanted and wasn’t pushy about extras that we knew we didn’t require.  His friendly personality and ongoing communication throughout the process from first test drive made the purchase a very easy and relaxed way to buy a car”.

“The delivery time for my car took longer than expected as it was not delivered to Haynes on time.  However, the sales person I dealt with was excellent and kept me informed of the delay and was very apologetic”.

“Proactive.  Called me to book MOT rather than waiting for me to do it”.

“The whole experience was excellent”.

“The Salesman did a fantastic job and talked us through the whole procedure.  Nothing was too much trouble and the car arrived when promised”.

“I felt well informed throughout, he wasn’t pushy, just a genuinely nice guy but very professional at the same time”.

“Pleasant to do business with, would highly recommend to everyone!”

“Service reception staff were excellent”.

“Excellent service don’t change a thing”.

“Whether there is a problem with my car or not, I feel they are honest and people I can trust”.

“Collected car as advised, carried out service & MOT as instructed, returned car later in day cleaned and with relevant paperwork.  Delivery driver was polite and went through all the paperwork”.

“Excellent service as always”.

“Got my car back earlier than expected.  Well done”.

“Carried out service promptly and kept in touch”.


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