Feedback – October 2014

October 2014

“The Salesperson was very good and listened to what I had to say about what I/we wanted from a new car, this was first class”.

“Work always carried out well for me at Haynes Maidstone”.

“The Salesperson was fantastic.  She makes it all so easy”.

“The Salesperson was friendly and very informative, nothing seemed to be too much bother and he listened to everything we said.  Great experience, would definitely go back again.  Thank you”.

“Our Salesperson was exceptional”.

“I would have no issue in recommending Haynes Maidstone but above all I would recommend the Salesperson to friends and family”.

“Overall I feel that the dealer spent time with me to make sure I was making the right decision on which car to have, didn’t appear rushed and was able to price my trade-in immediately”.

“Excellent service no complaints”.

“Haynes make you feel like the most important person in the showroom and made sure I got the very best part exchange price for my vehicle.  Very friendly and efficient dealership”.

“The overall service was very good”.

“Listened to our requirements and expectations of what the finance arrangements would be and offered a good deal straight away”.

“Our Salesman was excellent, made us feel comfortable and able to ask any questions.  He was brilliant at explaining all our options and was easy to contact if we had any questions”.

“The Salesperson was excellent.  She made everything so easy for me, which was really important”.

“From ordering to taking delivery of the car first class service all the way through, everything explained thoroughly and very easy to understand, with the option of going back for a further tuition.  A fantastic car from a fantastic manufacturer and dealer.  Thank you”.

“All was carried out as promised, no surprises.  Staff were very good, car drove like a dream after the service.  Keep up the good work”.

“Simply good service and competitive charges.  Collect and return very helpful”.

“Excellent service all round.  No adverse comments at all”.

“I was very impressed with the Service Advisor.  He was very knowledgeable and polite, a real pleasure to deal with.  I feel that Haynes Maidstone went above and beyond and very happy with the service that I received”.

“The Dealer was able to make us think about which model of car to buy on the basis of our lifestyle.  He allowed us to take plenty of time and communicated very well”.

“Arranged to pick up my vehicle and return it. Helped a lot as I was working”.

“Rang me to book in at a convenient time for me – offered pick up/drop off – a completely hassle free service!”

 “Very good customer reception experience and quality of work”.

“This is my fifth new car purchase at Haynes and with the Sales Executive.  Each time, the entire process is smooth and easy from start to finish.  Whatever my request or enquiry whether it be specifications or costs, the Sales Executive makes time to sit down with me and discuss everything in great detail”.

“I can’t fault the dealership in any way and all aspects were just perfect”.

“Vehicle was completed ahead of time and I was contacted by text.  This was extremely convenient as I visited Maidstone during the service without worrying about when it would be finished”.

“The Salesman knew what I was looking for and delivered.  Was very helpful and even kept my new mats under his desk for a week.  Great experience”.

“We were completely satisfied with the service we received and actually have written on two occasions to the Managing Director expressing our thanks”.

“Everything was done well”.

“I was completely satisfied with all aspects of this yearly service.  I can think of no areas of the process which could draw criticism”.

“Always very helpful”.

“We must thank the Sales Executive for the way he looked after us, he is a great salesman”.

“Always returned calls.  Kept in touch with updates.  Very smart”.

“Would like to thank the Sales Executive for all his hard work.  The best salesman ever!”

“The Sales Executive was excellent in my opinion and spent as much time with me as was needed.  I didn’t feel under pressure at all.  We went through various options and when the car was delivered spent time going through everything”.

“Very satisfied with work carried out”.

“The Dealer was very thorough and made it perfectly clear as to how all functions on the vehicle worked”.

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