Feedback – August 2014

August 2014

“Overall I am completely satisfied with the excellent level of service provided by Haynes.  Great communication and very helpful.  Would definitely recommend Haynes to other people who are thinking of buying a new car”.

 “Helpful and friendly”.

 “Second time of buying a new Ford from Haynes.  Excellent service from all staff throughout, from Receptionist, to Sales to Finance …. helpful, informative and courteous and to top it off an excellent deal/saving on my purchase.  Many thanks”.

 “We were satisfied with the experience and definitely continue to use the Haynes service.  We have also recommended it to a lot of our friends.  Thank you”.

 “The lady could not have done any better.  I can only hope this lady is still at Haynes of Maidstone when I buy my 5th Ford Fiesta from Haynes”.

 “I would like to say that the service was nothing less than outstanding. Please pass on my thanks to all concerned”.

“The staff at Haynes Maidstone are always extremely professional and courteous.  I have absolutely no complaints at all with the service provided and will return again when my car needs its next service or if I have any problems”.

“I was especially pleased with the fact that Haynes collected and delivered my car back again after the service, and that it had been cleaned inside and outside at no extra cost”.

“The Sales Executive was exceptional.  He made the whole process easy”.

“Very good and friendly service throughout”.

“This was the first time I had purchased a brand new car and the sales person made this a very special and happy experience which I will always remember”.

“Completely satisfied with service provided.  Staff very courteous and professional with vehicle ready on time”.

“I received exceptional customer service from a gentleman on Reception”.

“My car was collected as agreed on time and returned sooner than I anticipated .…. overall a fantastic service and much appreciated – thank you”!

“The whole experience was brilliant.  This is my third Ford car and each time the service has been fantastic”.

“The Dealer was friendly, knowledgeable and not pushy during the whole process.  The main reason I am so satisfied (other than the car) is the professionalism of the dealership and the Salesman”.

“Every aspect of the service was carried out to my satisfaction”.

“The salesman was excellent about dealing with my enquiries, he treated me well”.

“Asked what time the car was expected to be ready.  Requested an earlier time.  Car was ready earlier than the requested time.  Very impressed and thank you”.

“Happy with all aspects of service”.

“Nothing could be improved, service was excellent as always”.

“The staff are always polite and courteous.  I can’t find fault with any of the services offered by Haynes – Used Cars, Service or the Parts Sales”.

“The Dealer explained everything very clearly, kept me informed every step of the way, excellent service”.

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