Feedback – April 2013

April 2013

“Our dealer rep was exceptionally knowledgeable, helpful, friendly and very informative. At no time did he make us feel rushed, but encouraged us to take our time and make the right decision.  Very impressed with his customer service, which we felt exceeded our expectations.  He is an asset to Haynes”.

“This was the first service on the car with Haynes.  We were pleased with the efficiency and help that they gave to accommodate our needs on the morning of the service to enable us to not waste our time”.

“The Sales Executive could not have been more helpful during the whole process of buying my new car.  Any questions I raised were dealt with efficiently and cheerfully.  Would wholeheartedly recommend Haynes to anyone who is thinking of buying a new Ford”.

“Haynes are professional, not pushy, knowledgeable team”.

“All the staff I encountered at Haynes were friendly, polite and professional”.

“This is the third Fiesta I’ve bought from Haynes and have always used them for servicing and repairs.  I find everyone really helpful but especially the Service & Repair Department”. 

“It is the first time that I have bought a car without feeling that I have been ripped off!”

“My service went very well.  Haynes done exactly as on the tin”.

“The Salesperson was patient and understood our requirements.  We ended up buying 2 new cars from her.  We trust her and we like her”. 

“From walking in I was made welcome and dealt with very nicely by all the staff”. 

“Haynes are a very good Dealership and they value their customers”.

“This is the third Ford vehicle that I have purchased through Haynes and have always requested the same salesperson as his knowledge, customer service and friendliness is second to none”.

“First class.  Nice to use a traditional family run business, with nice traditional premises and service”.

“I do not think there was anything more that could have been done to improve the experience I had at Haynes”.

“My Dealer was brilliant. Couldn’t have asked for a better one when buying my first car.  Thank you, he was a joy to work with”.

“The first time I have used Haynes for a new car.  I have to say the service was first class and I would use them again”.

“Explained which model of the Fiesta would best suit me and my wife and so far they are spot on, most impressed”.

“The Dealer was very careful to find out exact requirements and to match the car to these.  He was friendly and helpful, making a major purchase for us much easier.  Thoroughly recommended”.

“Haynes showroom provided a relaxed atmosphere.  Handover was smooth.  I was offered the opportunity to contact Haynes at any future date if I had any concerns about technical queries”.

“Our Salesperson was efficient, polite and well organised.  He is a true asset to Haynes”.

“Very pleased with the aftersales service we received from Haynes.  Will continue to use them despite a number of Ford dealers closer to our home”.

“They offered me a test drive of the model I was looking at and proceeded to carry out the offer with great professionalism.  I found Haynes staff to be very knowledgeable, friendly and helpful and I would not hesitate to recommend them to others”.

“The vehicle was ready, sparklingly clean and valeted on my arrival.  The team were as welcoming, efficient and informative as on previous occasions.  Could not have been more pleased”.

Leave a Reply