December 2025

“The Sales Executive was really helpful and knowledgeable. He made the whole process really simple. The team at this branch were all really friendly.”

“Attentive, caring, attention to detail, a great experience.”

“Good communication beforehand and during the service.”

“The mobile service vans do a great job.”

“Work was conducted, quickly, efficiently and to a top standard, plus reception staff were happy, smiling, friendly and efficient and seemed pleased to be helping. A very pleasant experience from delivery of my car to Haynes to collection. As I said, Service reception staff were informative, friendly and efficient.”

“Great service by Haynes, staff very helpful and professional. The car was cleaned on return which was a great touch!”

“Quick and easy. My car was in and out within 24 hours.”

“The Sales Executive was really helpful and patient. Told me all I needed to know and kept good communication throughout the process.”

“Being available, when other Ford dealers in the area failed!! The Sales Executive was knowledgeable & friendly – I had specific requirements and those were never lost to him!”

“Your Sales Executive provided an exceptional car-buying experience from start to finish. He was knowledgeable, attentive, and genuinely focused on helping me find the right vehicle without any pressure. His clear communication, professionalism, and friendly approach made the entire process smooth and enjoyable. I’m extremely satisfied with my purchase excellent service played a major role in that.”

“The Sales Executive made my new car purchase an easy and stress free experience.”

“Nice friendly staff, very helpful.”

“Explained in detail about the car and about my payments.”

“The service and communication I received throughout the process was great and smooth with no issues at all.”

“Smooth experience.”

“Pre service we had email communication in regards to changing the timing belt. The car was collected and delivered which helps us massively. The lady who collected and dropped off was lovely, polite, smiley and cheerful. The communication during the service to explain any additional work was polite and friendly.”

“I was kept up to date. Car was returned cleaned. Video report of service was detailed and informative.”

“Great Service”.

“Great experience from start to finish especially as my local Ford garage cancelled my service booking. I was happy to drive further as the service was great. Friendly helpful staff and very accommodating.”

“Was looked after by your Sales Executive. He was so helpful nothing was too much trouble and even helped us after hours putting our minds at ease. We had to get a van quickly and he really made it possible.”

“Quick reliable service the staff were very helpful.”

“The service was good, helpful staff at reception overall very good.”

“The lady who collected the car was very friendly. The Service Dept kept us informed about the car needed a new media hub which was ordered and fitted next morning. The car was returned by lunchtime by the same lovely lady. Very good customer service from everyone. Thank you.”

“Excellent service from all as usual thanks.”

“The staff were extremely friendly and helpful. My car came in good time and the explanation of how things work was very good.”

“We were welcomed politely and promptly, offered coffee as well. Our Salesman listened to us and considered our needs along with suggesting other things that we found helpful. He was very caring and kept us updated every step of the way to get our new Ford. The handover of the car went extremely well, explaining everything to us and showing us the fantastic digital dashboard. Thank you so much to our Sales Executive for a very positive experience. Thank you Ford for an exceptional car.”

“Our hire / replacement vehicle was arranged quickly & delivered to our home address in the timescale we were given. Very impressed with all the staff involved. Contacted in good time when our vehicle’s work was completed & ready for collection. Many thanks to all the staff.”

“Helpful and friendly.”

“I recently bought a Ford Puma Automatic and you gave me a good trade in price for my other Puma and the salesmen were very helpful, I also had a Ford Fiesta serviced. Over the past 30 years I have purchased many cars from Haynes and would not go elsewhere.”