Feedback – May 2024

May 2024

“The Service Advisor was great very informative and helpful as are the others will definitely return”.

“Great service and customer service”.

“Friendly helpful staff”.

“Very pleasant experience, always get treated very nicely by the guys at Haynes and always a great service”.

“We have been a customer of Ford for 12 years now, we are always happy with the service we receive”.

“Haynes are always excellent, would recommend them”.

“Quite simply, the salesman from Ford Haynes dealership was the best.  I would go as far as to say if any organisation, let alone Ford, followed his manner, his professionalism, they would be in an even better position than they may already be.  Nothing was too much trouble.  He was kind, polite and his videos especially those about the vehicle, exemplary”.

“The staff I dealt with were polite, professional and ‘on the ball’ with my requirements”.

“Excellent service, thanks”.

“Very quick service”.

“From start to finish our experience with Haynes Maidstone was first class.  Purchasing a new vehicle is a fairly big decision and our sales executive guided through the whole process offering advice and guidance when required, whilst giving us space to make decisions in our own time.  We won’t hesitate to return to Haynes when the time comes to replace our vehicle”.

“Easy to book service with a pick up and drop back.  I got a video of the external inspection under the car showing the parts being checked so I was sure that the car was in good hands”.

“First class service.  Everything from the booking in, drop off experiences, to the quality of work and information provided”.

“Our salesman was polite, professional and explained everything in detail”.

“The staff at Haynes were very professional and attentive to our needs and questions.  They were also patient in dealing with us as we made our mind up on which make and model we actually wanted to buy”.

“Everything from start to finish – booking in to collection was great.  Everything went very well and I was completely satisfied”.

“I can’t think of anything that would improve the experience I had”.

“Very good customer service”.

“Friendly service all round”.

“Maidstone branch was very helpful and made it all easy, as I was on a tight timescale”.  

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