June 2026

“Friendly, informative staff who kept me informed of progress and outcome.”

“Easy to book a time I wanted, on time, efficient and all good.”

“Excellent service and feedback.”

“Perfect service, nothing more to be said.”

Completed service quickly.”

“All went as promised.”

“All went according to plan.”

“Sales Executive was helpful from start to finish, very professional and kept me informed always 5*****.”

“Helpful and non pushy sales agent.”

“Booking in staff great. The MOT was done satisfactorily and it passed which was great as it is an old car. Coffee whilst I waited. All very efficient.”

“Excellent customer service.”

“Great service all round.”

“Easy to get an appointment.”

“Sales Executive was so helpful and knowledgeable. He was very pleasant and made buying a new car so much easier. Thank you.”

“Carried out a full service in a good time.”

“Car collected from my house and returned when service and MOT completed.”

“Kept me updated all the way through the process of replacing our car.”

“The service team were great from start to finish. Car was booked in and recall was sorted out! I will definitely be back for my future services and may even look at future purchases too. Thanks for your friendly service.”

“Very quick turn around on a Saturday morning”.

“Straight forward simple process on arrival until collection. Kept up to date by the staff.”

“The car was clean and tidy well looked after everything was done to a good standard.”

“The Sales Executive was very helpful and at no stage pressurized me into purchasing the vehicle, yet supplied all of the relevant information required.”

“Good, informed sales guy. Showed me around the key elements of the car. Knew his stuff.”

“The salesman who took me for a test drive was very knowledgeable. He was also very personable.”

“Given a good amount of time, not rushed. Clearer explanation on the tech in the vehicle.”

“Communication was very clear and was punctual on their responses to my question.”

“Your Sales Executive explained everything in detail made us feel very welcome and the whole process ran extremely smoothly.”

“Professional business.”

“Handled my arrival well and effectively, listened to my comments, kept me informed and handed back the vehicle when completed.”

“Excellent service and employees. On time, great video tells you everything.”

“All went smoothly.”

“Fast efficient service & MOT.”

“You let me know what was going on and kept me well informed.”

“Easy to book, able to drop car off early and excellent communication throughout.”

While you wait service done within the hour, was made a cup of tea.”

“I recently visited Haynes Ford with my Ford Tourneo and had a really great experience from start to finish. The whole process was smooth, professional, and genuinely customer-focused. The team were friendly, knowledgeable, and kept me well informed throughout. It’s always reassuring when you feel your vehicle is in safe hands, and that was definitely the case here. A special mention to your advisor, who was excellent. She went above and beyond to make sure everything was handled efficiently and made the whole experience stress-free. Her attention to detail and helpful approach really stood out. Overall, I wouldn’t hesitate to recommend Haynes Ford. Fantastic service and a great team — I’ll certainly be returning in the future.”

“Everything you did was great.”

“Due to message coming up on my car that an oil change was required and that I was due to go on a long journey I was very grateful that you were able to fit me in for a service at short notice. I believed I was given honest advice over what was a priority that needed doing immediately and what could wait till a later date. I made an enquiry about taking out a service plan and felt I was given time to consider my options and not pushed into making a quick decision. My car was in an immaculate condition when I collected.”

“Very polite and knowledgeable.”

“As always very good service got my van fix ASAP, so I could get back to work.”

“We are always made to feel like we are the only client the company has. From the moment our vehicles require attention to the completion of the works. It’s dealt with in the most professional way, by incredibly knowledgeable personnel. There are very few instances of delays (usually due to parts availability). I can honestly say the Commercial side of this business is second to none and Ford themselves could learn from them.”

“Everything great.”

“You dealt with this recall very quickly and efficiently.  The mechanic & the administrator were very knowledgeable and helpful. Both are a credit to your company. From the booking in to the service provided by all was great. Easy to do business with!!”

“They were nice and kind, polite with me.”

“Excellent service from start to finish with the purchase of my new car. Your Sales Executive is amazing and very knowledgeable about all of the details and things that I need to know about the car.”

“Your engineer carried out a recall repair at my home.”

“Very efficient from start to finish and the outcomes was explained in detail.”

“Great service and very prompt.”