October 2026

“I was happy with the work that was done on my car and was left nice and clean.”

“Everything was organised from dropping van off and being given another vehicle, changeover was quick so that I could get to work on time. Same as picking up all ran smooth.”

“All booked in and went to plan.”

“The service was good, the courtesy car excellent and the technical support person was very professional, courteous and explained the process well in the first instance (pre attendance) and at drop off and collection. They also took me through the outstanding queries and their costs.” 

“Very pleased as usual with all interactions with the staff not forgetting the lady who collects my vehicle, she is very friendly and helpful. I have used the company for many years and they continue to keep my now elderly current car running at a reasonable cost.”

“Information given kept us informed we were happy with service all round.”

“The Service Advisor was amazing, she pushed for my car to be ready and returned to me within a few hours. The video from the service was very clear and well presented, so thank you for that. Good job all round, see you next time.”

“I met the Service Advisor in the reception at the service department who was very reassuring went through everything that they done with the car, explained everything to me. He was very very professional an absolute credit to your Ford dealership he made it a very pleasant experience.”

“Helpful staff and very quick recall completed.”

“Salesman had product knowledge, helpful, kept me informed, careful handover.”

“Front of house very good, attentive, listened to what I had asked and came back with accurate and the correct information.”

“From our initial enquiry phone call, all the way through to the day of collection, the Sales Executive was amazing. Keeping us informed all the way through and taking time to explain everything, with both enthusiasm and knowledge. Clearly someone who is passionate about his work and customer service/experience.”

“The service from the salesman was amazing, he understood what we wanted and talked in layman terms to help us understand every step, the general atmosphere of the showroom and other team members was also great, we would recommend Haynes.”

“Fantastic customer service throughout from the moment I dropped off my vehicle in the morning. Received a friendly phone call when my car was ready for collection & the same level of customer service when I picked my vehicle up.”

“Simple! Delivered exactly what was asked within a week, no excuses no delays, great service made easy.”

“Quick and efficient.”

“We were really pleased with the Sales Executive, he is very helpful and caring we would come back and deal with him again.”

“The salesman has been fantastic, helping to source the vans we wanted. We shall be back.”

“The update was carried out on time and quickly.”

“Very friendly and very quick service.”

“Quick service.”

“Serviced at the time I wanted.”

“The reception staff were very helpful, and they explained everything well.”

“The Service Advisor was very accommodating and kept myself updated with what was going on with the car. Picked the car up and was greeted with a smile and the hand over went very smoothly.”

“Kept informed of progress and alerted to potential problems. I thought the video showing underneath the vehicle was a good idea. Staff very friendly and helpful.”

“Kept me informed about all aspects of the work being done. Helpful and efficient staff.”

“We had great experiences with the man from the showroom he was very helpful.”

“As usual, no problems.”

“Overall, very happy with the experience. I have been a customer of Haynes for over 20 years now and I would not have continued using them if I was not satisfied with their performance. Some people would argue that I could have probably got the works done somewhere cheaper but this is outweighed by the quality of the service Haynes provide. Very satisfied.”

“I was kept well informed on the progress of my repair work by friendly and helpful staff.”

“Service and MOT completed by early afternoon and indications given of work to be considered in 6 months apparently which is helpful.”

“Helped out, with expert service.”

“Pointed out very clearly what my best option is \ the amount of room in the Puma boot is perfect for my boxes of community ad which I deliver.”

“Job done with no fuss, job completed and a quick call to let us know the car was ready, makes it all very easy – thank you.  First visit to find out what the problem was, Haynes didn’t have the parts in stock, so ordered and job done promptly.”

“Great service great team. The stand out for me was they did not try to sell me a van. They helped me chose the right van for me. I will be recommending all my trade contacts to them.”