Feedback – April 2016

April 2016

“Very smooth experience from start to finish”.

“From start to finish process was great!!  Just keep doing what you’re doing and customers will continue to use you instead of smaller independent dealers”.

“There is nothing to fault”.

“The people in the office at the Service Department are always helpful and pleasant to deal with”.

“Great all round experience”.

“The Sales Executive was very helpful and always on hand to discuss any concerns I may have had. This is my second new car purchase from Haynes”.

“The staff were very helpful and service brilliant, thank you”.

“I am happy to be a returning customer of Haynes of Maidstone without thought or hesitation of going anywhere else”.

“Sales person was very helpful, knew the product inside out as well as all other aspects, ie finance and all other products”.

“Salesman was excellent, gave us plenty of options and showed us the best deal, never let us down”.

“The Sales Executive was extremely helpful and worked hard to get me a deal I was comfortable with, he didn’t put me under pressure to buy and explained in full my options”.

“Everything went very well”.

“This is the 6th Ford that I have purchased from Haynes and as usual I received perfect service from beginning to end”.

“Truly professional which helped so much with the purchase of the new car”.

“The sales lady could not have been more helpful and her efforts made my change over easy, what she promised she delivered and was always cheerful and welcoming”.

“Knowledgeable staff always professional and nothing was too much trouble”.

“Swift, efficient transaction.  Very personable salesman.  Nothing that could really have gone better”

“Experience very good.  No adverse comments.  Sales staff very helpful and able to answer all my questions quickly and efficiently”.

“I would like to say a huge thanks to my Sales Executive”.

“Professional sales person, nothing was too much trouble.  Fantastic experience”.

“Could not be improved on.  Customer service was excellent from start to finish.  Staff were very courteous and professional from start to finish, thank you”.

“This is our 5th vehicle supplied by Haynes of Maidstone.  The service from the Sales Executive is first class and the Service Department also very good”.

“The level of service from the entire team was excellent”.

“Change nothing.  I always feel they take care to stop me having any worries, specially a woman on her own”.

“We have purchased many cars from Haynes and always been very pleased with the service from the salesman”.

“Car collection and return really easy and kept informed of progress”.

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