January 2026

“A prompt booking was organised and communication and details good throughout and car was cleaned too.”

“Polite and helpful salesman.”

“Always perfect at Haynes, the team are always brilliant.”

“Excellent service, explained the car in great detail, good passenger throughout the test drive, and plenty of follow up contact.”

“Found booking online very easy and quickly received confirmation from local dealer that booking had gone through. Received phone confirmation when work had been completed and breakdown of any advisories. Reception team very helpful and friendly when dropping off and collecting my vehicle.”

“Very pleasant and professional experience!”

“Good communication.”

“Professional and courteous.”

“As usual, all staff that I had contact with were extremely helpful, friendly and knowledgeable. Also, the pick-up and return option is very convenient.”

“Staff very pleasant and helpful everything was explained and the service was carried out efficiently very pleased and will always go back to them.”

“All went very very well from the start to finish and we love our new vehicle.”

“Car nicely washed.”

“As usual the Salesman was first class. He kept me updated on progress and did everything I needed for the final touches. On the handover day, he unfortunately could not be there, so his colleague was very helpful and spent a lot of time with me explaining the new vehicle to me. Superb service from both of them.”

“Only delivery dates but I suppose that is out of your control! The salesman very pleasant to deal with.”

“Very friendly staff at the desk, it’s nice to see young people working in the motor trade.”

“Friendly team. Explained my minor advisories after MOT. Very pleased with the service I received.”

“Straight to the point with everything.”

“Quick and easy to get car serviced.”

“The young man was very professional, polite, smartly dressed, and a pleasure to talk with.”

“It was really good I had a question about sat nav sorted quickly as a person who has neuro diversity it makes purchases and process tough this was not the case here it was a great experience from start to finish.“

“The Sales Executive was very good at his job and always updated me on the car’s journey.”

“We were not pushed into anything we didn’t want all was very pleasant.”

“I ordered my car and the Sales Executives were so helpful though the whole process. They did everything possible to keep me updated and chase the car to ensure I could collect it on Christmas Eve. I would highly recommend this team they are so helpful and genuinely care that the cars are delivered on time. The car itself is absolutely amazing, a joy to drive and super comfortable I’d recommend the Ford Explorer for anyone needing a more spacious car. I’ll definitely be using my Ford garage for any future cars.”

“Great communication, attentive customer service. Friendly team.”